Below are FAQs for our menus, rewards program, waitlists, carryout, delivery, catering, cookbook, and gluten friendly options.
Q. Do you take reservations?
A. We have changed our reservation system to a waitlist system. This allows us to seat you more efficiently and reduce wait times for tables. While reservations were ok during the early stages of COVID restrictions, we have had to turn away many guests as we hold unused tables for reservations. Our goal is to take care of all of our guests quickly and eliminating empty tables while reducing wait times allows us to better serve you.
Q. How do I order a carryout vs. delivery?
You may place both via your browser.
Q. Is this a curbside pickup?
No. You’ll need to enter our restaurant to pick up your order.
Q. Why are some items sold out?
You’ll notice a few of our regular items will be unavailable from time to time and that is due to limitations we have under the current circumstances.
Q. Can I order a gift certificate and have it sent to someone?
A. Yes! We offer eGift Cards.
Q. Do you offer cooking classes?
A. Sorry, we do not offer cooking classes.
Q. Do you cater?
A. We offer catering for pick up only. You can read our catering menu and details.
Q. Would Chicago Diner be interested in making a donation to a cause or non-profit organization?
A. We have limited funds available to support the community, also to help wildlife, animal rights, the environment & promote vegetarianism. Please use our contact form to request donations.
Q. Do you have a rewards program?
Yes we do! Join our VegHead Rewards and start earning delicious rewards! Get a 25 point welcome bonus and earn $10 OFF for every 250 points. Reward points are good at both restaurants for carryout or dine-in orders only.
Q. Do you give out recipes, for instance, for the Radical Reuben?
A. We share some recipes in our newsletter and there are over 100 recipes in our cookbook. The Radical Reuben is one of the recipes in our newest cookbook which you can buy at our online store.
Q. Do you offer gluten-friendly items?
A. We have a growing selection of gluten-friendly options on our menu. Ask your server for this menu when you are seated or check the gluten-friendly section of our online menu when ordering delivery or pickup. Our bakery creates a daily gluten-friendly dessert option and our daily soups are often gluten friendly.
Q. I have a severe allergy to X. Can I dine at your restaurant or eat your baked goods?
A. Since our focus is on vegetarianism and offering a broad selection of menu items, we are not able to guarantee preparation of foods/desserts using equipment & utensils that have not also contacted potential allergens. Also, many foods are prepared in proximity to each other on shared equipment. Those with serious allergies should consider the risks before choosing to enjoy our foods/desserts.
Q. My child is allergic to nuts, eggs, and dairy, can we order a cake?
A. Our vegan cakes are not made with eggs or dairy (milk or butter) and some of our desserts do not contain nuts. However, we are not able to guarantee preparation of foods/desserts using equipment & utensils that have not also contacted potential allergens. Also, many foods are prepared in proximity to each other or on shared equipment. Those with serious allergies should consider the risks before choosing to enjoy our foods/desserts.